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Forum Discussion
Solved
Orbi Router/ Orbi App
My actual model # is RBR40, it was not available in the dropdown menu. Can someone explain when I go on the Orbi app on my phone it indicates Internet: Offline and has a purple dot However, ...
Solid magenta. If your Orbi satellite ring is solid magenta, it is unable to obtain an IP address from your router or unable to your router.
That verizon box sure is a pain.
You can try putting the orbi back in router mode. then see if the verizon router has a dmz so place the orbi ip address in.
There's also troubleshooting and setup here:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
BTW-The other good news is that the tower consistenly stays green, even though the satelites turn purple
Solid magenta. If your Orbi satellite ring is solid magenta, it is unable to obtain an IP address from your router or unable to your router.
That verizon box sure is a pain.
You can try putting the orbi back in router mode. then see if the verizon router has a dmz so place the orbi ip address in.
There's also troubleshooting and setup here:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
Thanks for all your help!!
Shutting down the Verizon Wireless Signal did the trick. Worked all weekend and never lost the signal to the satlights