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Forum Discussion
GOING-ORBITAL
Aug 26, 2024Aspirant
Orbi satellite RBS50V2 no longer showing up in Orbi AP
I have had my Orbi RBR50V2 system for over 2 years and now all of a sudden the Orbi satellite RBS50V2 does not show up in Network map. Any suggestions.
FURRYe38
Sep 03, 2024Guru - Experienced User
You may need to factory reset the system and setup from scratch using the Orbi app. Try a new system setup with in the Orbi app.
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-Syste
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
FYI, the Orbi AC series line of MESH systems is now EoL.
GOING-ORBITAL
Sep 03, 2024Aspirant
Yes, that would be a great idea to completely reboot the whole system and start from scratch. The only problem with that is I have probably spent a day or more getting all of our devices into the app and all named and all put into separate areas of whose devices they are in the house, so I would have to do that all over again and it probably would take about a day to do and every device has to separately show up in the app. You have to unplug everything otherwise you don’t know what device is what. it’s very stupid how this all set up it works great when you do it, but if I have to redo it, it’s a waste of my time, but I guess NETGEAR doesn’t give a **bleep** about my time
- FURRYe38Sep 03, 2024Guru - Experienced User
Might save a backup configuration to file for safe keeping. Then try the reset and setup from scratch with the Orbi app. If you get it working, then try applying the backup config from file.
Good Luck.