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Forum Discussion
Orbi satellite showing connected on orbilogin but not in app
I have the RBK50 system which has been working well for a few months with the satellite connected to the router via wifi. My house is wired with Cat5e and today I connected the satellite to the route...
I have a satellite - not hardwired - ring is blue, online through Orbilogin it shows connection is good, but through app it shows offline. None of our devices can or are connected to it (not found). I have factory reset the satellite, it comes up blue, but not truly connected. Help!!
Kaspy23 wrote:
I have a satellite - not hardwired - ring is blue, online through Orbilogin it shows connection is good, but through app it shows offline. None of our devices can or are connected to it (not found). I have factory reset the satellite, it comes up blue, but not truly connected. Help!!Sounds just like mines... I have my satellite in my garage, where my phone would normally switch to LTE. I noticed it was still receiving a strong connection to my wifi network, and the devices nearby were responding normally as if connected to the satellite... even though the app says they are connected to Router. I say if your devices are working and the orbilogin looks right, just leave it. Maybe the app needs an update.