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Forum Discussion
Jkitch21
Jan 16, 2023Aspirant
Orbi Satellites not detected on Orbi app
App shows 0 of 2 satellites. Checking directly with the router, it shows 2 satellites are connected. Network Map on the App, shows both satellites. Backhaul status, good on both. App also show...
CrimpOn
Jan 17, 2023Guru - Experienced User
Jkitch21 wrote:
App shows 0 of 2 satellites. Checking directly with the router, it shows 2 satellites are connected. Network Map on the App, shows both satellites. Backhaul status, good on both.
App also shows both Orbi Satellites as inactive on App, devices.
Maybe it's because Monday is a federal holiday, but this seems inconsistent:
- App shows 0
- App shows both
When I bring up the Android Orbi app, satellites appear in only one place, the Network Map. They do not appear under "Device Manager" (because they are not devices. They are satellites.)
- _PhilosopherJan 20, 2023Aspirant
I'm seeing the EXACT same thing.
RBR40 -> RBS20 -> RBS20 - all wired connections.
- CrimpOnJan 21, 2023Guru - Experienced User
_Philosopher wrote:
I'm seeing the EXACT same thing.
You are seeing that the Network map shows two satellites connected in a daisy chain? (which apparently is correct).
Or, you are seeing what "exactly"?
- _PhilosopherJan 21, 2023Aspirant
What I meant by “exactly” is that I’m seeing the same problem as the original poster. the details of which are:
- Home page of the iOS app - top right says number of satellites connected 0.
- Devices connected page of the iOS app does not list satellites.
- Network map of the iOS app shows both satellites connected.
- Devices page of the router’s web page (192.168.1.1) shows both satellites connected.