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Forum Discussion
Jkitch21
Jan 16, 2023Aspirant
Orbi Satellites not detected on Orbi app
App shows 0 of 2 satellites. Checking directly with the router, it shows 2 satellites are connected. Network Map on the App, shows both satellites. Backhaul status, good on both. App also show...
_Philosopher
Jan 20, 2023Aspirant
I'm seeing the EXACT same thing.
RBR40 -> RBS20 -> RBS20 - all wired connections.
CrimpOn
Jan 21, 2023Guru - Experienced User
_Philosopher wrote:
I'm seeing the EXACT same thing.
You are seeing that the Network map shows two satellites connected in a daisy chain? (which apparently is correct).
Or, you are seeing what "exactly"?
- _PhilosopherJan 21, 2023Aspirant
What I meant by “exactly” is that I’m seeing the same problem as the original poster. the details of which are:
- Home page of the iOS app - top right says number of satellites connected 0.
- Devices connected page of the iOS app does not list satellites.
- Network map of the iOS app shows both satellites connected.
- Devices page of the router’s web page (192.168.1.1) shows both satellites connected.
- _PhilosopherJan 21, 2023Aspirant
The answer to your question about daisy chain on the network map - no. The network map does not properly reflect that my satellites are connected as wired daisy-chained. The network map shows each satellite wired to the rbr40 router directly, separately.
- CrimpOnJan 21, 2023Guru - Experienced User
_Philosopher wrote:
The answer to your question about daisy chain on the network map - no. The network map does not properly reflect that my satellites are connected as wired daisy-chained. The network map shows each satellite wired to the rbr40 router directly, separately.
Thanks for the explanation. It would be interesting to compare the Network Map against the Orbi web interface Attached Devices display. (http://orbilogin.net ) Attached Devices is so "old school" with text and symbols rather than the cool app's pretty pictures and lines. The app is taking information from the router and displaying it, so these two descriptions should match. If they do not, then that would be another app failure to report. On the other hand, if they do match, one might tend to believe that the satellites both attach directly to the router.
- CrimpOnJan 21, 2023Guru - Experienced User
_Philosopher wrote:
What I meant by “exactly” is that I’m seeing the same problem as the original poster. the details of which are:
- Home page of the iOS app - top right says number of satellites connected 0.
- Devices connected page of the iOS app does not list satellites.
- Network map of the iOS app shows both satellites connected.
- Devices page of the router’s web page (192.168.1.1) shows both satellites connected.
Thanks. I agree that the Orbi 'app' can be a disappointment. The home page showing '0' is clearly incorrect.
Devices Connected never shows satellites because they are not "devices" (they are "satellites")