NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bbkrog's avatar
bbkrog
Aspirant
Nov 04, 2020

orbi won't connect to WiFi

After I update my iphone to IOS 14.1, I can no longer use the orbi app (2.6.7.0)  The error message I received is "Cannot Verify Server Identity".  I did make sure my Local Network is turn on on iphone.  When I opened the details, it said my certificate is not trusted.  My router firmware version is 2.5.2.4. 

3 Replies

Sort By
  • fmalloy's avatar
    fmalloy
    Luminary
    Nov 04, 2020

    If you have the Netgear Nighthawk app on your phone - delete it.

    • bbkrog's avatar
      bbkrog
      Aspirant
      Nov 05, 2020

      no, I don't have nighthawk app on my phone.  But I have Circle. I will delete Circle and see if it helps. 

      • bbkrog's avatar
        bbkrog
        Aspirant
        Nov 05, 2020

        I deleted the Circle app, cleaned the cache and history on the iphone, and it didn't help.