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Forum Discussion

xenon77's avatar
xenon77
Aspirant
Mar 26, 2020

Orbi Wrong Device List

Hi Community,

 

i have a real issue with device list in my Orbi Router RBR40

there is a swap between mac address and IP address in device list 

it is creating a lot of issues to identify devices , activate access list or desactivate device for Orbi iOS app

 

i just reset the Orbi to default factory settings configre it for hours and still have the exact same issue 

 

Can someone advise how to fix that ?

 

thanks in advance

 

 

 

2 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 27, 2020

    Orbi App Forum:
    Please post about this in the Orbi app forum:
    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
    Good Luck.

    xenon77 wrote:

    Hi Community,

     

    i have a real issue with device list in my Orbi Router RBR40

    there is a swap between mac address and IP address in device list 

    it is creating a lot of issues to identify devices , activate access list or desactivate device for Orbi iOS app

     

    i just reset the Orbi to default factory settings configre it for hours and still have the exact same issue 

     

    Can someone advise how to fix that ?

     

    thanks in advance

     

     

     

     

    • Zaratounga's avatar
      Zaratounga
      Tutor
      May 11, 2020

      Same issue here, not only related to the app as it shows the same behaviour in the web interface too. It's a very bad bug : impossible to use the device list to assign fixed IPs for example.