NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TomArizona
May 21, 2019Aspirant
ORBI39
I have gone through the complete setup. I have the ORBI39 internet on my phone & it works. At the last stage of set up I get a message, "Check the Ethernet Cable" & ensure that you plugged one end of...
plemans
May 21, 2019Guru - Experienced User
What modem are you using? is it a combo device? If so, you'll want either the combo device in passthrough/modem only mode or the Orbi in AP mode.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
- TomArizonaMay 21, 2019Aspirant
Hi, thanks for the answer. I have the router and also a satellite for another part of the house. I will take a look at the videos you sent.