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Forum Discussion

cathys912's avatar
cathys912
Follower
May 22, 2020

ORBI43

Why is the app saying im off-line; yet all other devised (except my cell phone) are connected?  This is really two questions, why is the app saying off-line?  Why is my cell phone the only devise tha...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 27, 2020

Hi cathys912, 

 

Have you tried reinstalling the Orbi app? Can you let us know what app version of the Orbi app you have installed for us to look further. 

 

Thanks,

Christian