NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbilogin problems
Urgent help needed! It is a crazy situation. 1. Orbi app straight takes me to an admin login page where it doesn't accept my admin password. I have the password written down in a file but it d...
So what FW version do you have loaded?
Use a wired PC and web browser, like IE11, Edge, Firefox or Opera.
Be sure to clear ALL browser caches before starting the following:
Factory reset the RBR and walk thru the setup wizard at 192.168.1.1. Be sure to write down all important information for safe keeping.
You can choose not to enable Armor or Circle when the wizard completes.
Thank you. I use a Macbook Pro which seems very difficult to connect to Orbi directly (unless I go shopping around for the right cable!). My question is that why should accessing the Orbi App be so difficult - I can't do a hard reset everytime I want to access it.
I distinctly remember and have written down the password. There is no question it is wrong. I have read other posts which seems to suggest that other people have had similar issues where their passwords have got rejected and they can't access orbilogin.com.
How can it be so cumbersome? As a one-time, I could possibly do it. But what if I have to do it each time I access their app.
Best may be to just return it and migrate to something else?
FandF wrote:I distinctly remember and have written down the password. There is no question it is wrong. I have read other posts which seems to suggest that other people have had similar issues where their passwords have got rejected and they can't access orbilogin.com.
How can it be so cumbersome? As a one-time, I could possibly do it. But what if I have to do it each time I access their app.
Make sure you are using your Orbi system "admin" login's password, which is distinct from other passwords like this community forum site. Your system may have gotten reset, which is bad and needs to be investigated first. It is certainly not normal behavior so until you know more you don't need to assume that it will affect you every time you need to access your Orbi admin website.
- My router wasn’t on the drop down list it’s an Orbi Pro Router SRR60. I am having the same problem and error messages as noted above. I ended up doing a hard reset and I still can’t login in as admin. I tried the admin login I originally created, the factory “password” to no avail.
How do I login as admin if I have factory reset it already abd the default password doesn’t work.
