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Forum Discussion
Solved
Orbilogin shows 53 devices; ios app shows zero
Right now I'm looking at my mesh system using the browser app and all 53 devices and 2 satellites show up. All connections are good and backhaul status is good. HOWEVER, the iOS app on my phone and o...
Have you tried uninstalling the app and reinstalling? I know there was issues with a verison of the app not showing any devices.
Have you tried uninstalling the app and reinstalling? I know there was issues with a verison of the app not showing any devices.
Thanks, your suggestion worked. A bit of a pain, but nice to have ipad and iphone able to see the system again.
a bit of the pain but I'm glad it worked for you!
Ooops! I responded too soon! Yes, reinstalling the iOS software worked for a while on my ipad, and later I tried to fix my iphone software by reinstalling that software.
Rsult: reinstalling on the iphone did not work (No devices found) and when I logged in again on the iPad, now it has resumed showing "no devices found". This has happened in less than 24 hours.
First of all, the fact that it happened on both devices means it is not just a random device error. Second, the fact that restored software fails so quickly again means there is something wrong with Netgear software.
Netgear, if you are listening, you need to know this is a real, continuing problem with the iOS version of your software and you need dig into the problem and fix it! No more thinking this is user error.