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orbisetup refusing to connect
Since 1 day ago I detected some strange behavior on my network, tried to access the setup on Orbi app, no success. Tried the orbisetup.net also without success. Tried adding as a new system, no. And l...
- Hey, just left a 100 minutes call with Netgear support team. It's working now. The solution was:
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now. Thanks!
This verifies that the Factory Reset "took".
On one of the 'wired' computers, can you determine the network gateway and attempt to connect to that IP address?
On Windows, I open a CMD window and type: ipconfig
In my case, the Orbi has defined the default IP address for itself: 192.168.1.1. So I would open a web browser to
p.s. The Orbi setup typically tries to badger users into using the 'app' for setup. Down at the bottom of the page is a line in tiny type with something like..."If you do not have a smartphone, click here". I LIE
Hi, thank you but tried before the 192.168.1.1 but it says it can't connect to it. Tried with Android Chrome and Edge via WiFi, Windows Chrome and Edge via WiFi and cable. No success
- Browser says 192.168.1.1 refused to connect
Just to make sure things are fresh, I've deleted the stored values for the admin password.please confirm the gateway IP address. Is it 192.168.1.1?
- Right, 192.168.1.1 for gateway and DNS. Thank you.
I've just rerun factory reset (now on router and satellites, just in case), then tried all again, including via cable with a laptop. I can find the modem IP and setup page, but can't get the router's.