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Solved
orbisetup refusing to connect
Since 1 day ago I detected some strange behavior on my network, tried to access the setup on Orbi app, no success. Tried the orbisetup.net also without success. Tried adding as a new system, no. And l...
- Hey, just left a 100 minutes call with Netgear support team. It's working now. The solution was:
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now. Thanks!
Thank you, now I see it. Just did it. All very appreciated.
Hey, just left a 100 minutes call with Netgear support team. It's working now. The solution was:
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now. Thanks!
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now. Thanks!
gribeiro wrote:
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now.That is what is known as a "recovery reset".
Standard strategy for recalcitrant devices.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
gribeiro wrote:
Hey, just left a 100 minutes call with Netgear support team. It's working now. The solution was:
Keep the reset button pressed 30 seconds, while still keeping it pressed turn the router off and keep it without energy for other 30 seconds, then turn it on again always keeping the reset button pressed, and for another 60 seconds keep it always pressed. Only then, release it. It's finally working now. Thanks!
