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Forum Discussion
nzed
Aug 23, 2021Aspirant
Parental controls and Armor subscriptions - Orbi
Hi I've upgraded my Orbi RBK853 to the latest firmware which allows parental controls. I have tried subscribing to both parental controls and Armor using the Orbi app but each time I get a me...
nzed
Sep 26, 2021Aspirant
It's a shame really. The product works well but we can't pay for it.
One thing you should check - I've noticed on my credit card statement that Netgear has deducted 1 cent from my credit card each time I try (unsuccessfully) to buy a subscription. Of course, I didn't know this as I continually tried to buy the subscription. Although it's not a lot in the scheme of things, imagine how much they're collecting if this is a widespread issue.
I had the issue with Armor (Bit Defender) as well. But someone must've changed the link after I raised it and it took me outside the app to a website to purchase the subscription.
What Netgear needs to do is allow us to buy our parental control subscription through the MyNetgear website.
Can anyone else recommend a decent router side parental control program that works similar to the Netgear one - if Netgear doesn't want my fees, I'm happy to pay another company that has a working product.
Ramaniqbal
Jan 31, 2022Aspirant
I’’ Ali having the same issue on my RBKE852 setup
Does anyone have luck buying parent control ?
Does anyone have luck buying parent control ?
- nzedFeb 01, 2022Aspirant
I got so fed up with this that I emailed the CEO direct. Within 12 hours my problem was solved.