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Forum Discussion

tinner100's avatar
tinner100
Aspirant
Aug 01, 2020

Password reset & 500 Internal Server Error

Hi, my Orbi app out of the blue no longer recognises my password, which I have used unchanged since first set up. I have followed the links to reset the password, but I get a 500 Internal Server Erro...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 06, 2020

Hello tinner100, 

 

May you reinstall the Orbi app and reboot your device. 

 

Christian 

tinner100's avatar
tinner100
Aspirant
Aug 06, 2020

Thanks Christian, all now resolved.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 06, 2020

    tinner100 - Glad to hear!

     

    Christian