Forum Discussion

Mentor

Oct 13, 2020

Solved

Phantom Satellite On Phone App

My RBR850 with 1 x RBS850 and 2 x RBR-50s (hardwired) is working great. However.... On the android Orbi app I clicked on Network Diagram and got the expected "tree" of the router and thre...

KMDonlon
Oct 14, 2020
Had the same problem, only fix was a full reset and to not use a back up config file... Had to put all my settings back from scratch. Royal pain in the a$$.

Only recommendation from Netgear was uninstall and reinstall the app which did nothing to help.

KMDonlon

Virtuoso

Oct 14, 2020

Had the same problem, only fix was a full reset and to not use a back up config file... Had to put all my settings back from scratch. Royal pain in the a$$.

Only recommendation from Netgear was uninstall and reinstall the app which did nothing to help.

Chuck_M

Mentor

Oct 15, 2020

KMDonlon wrote:
Had the same problem, only fix was a full reset and to not use a back up config file... Had to put all my settings back from scratch. Royal pain in the a$$.

Only recommendation from Netgear was uninstall and reinstall the app which did nothing to help.

You were spot on.

I did a full factory reset and reconfigured by hand.

Phantom satellite is gone and everything is working fine.

Thanks much for advice.