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Forum Discussion
tpgnavy85
Mar 18, 2024Tutor
Potential Renaming Bug in Orbi 970 Firmware
This report is actually for the Orbi 970 product, running latest firmware. Newly installed this weekend, and one of the attached devices cannot be renamed at all in the browser interface. Refuse...
- Mar 18, 2024
Ok. Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
FURRYe38
Mar 18, 2024Guru - Experienced User
Can you change it in the WEB UI?
Happens with different browsers?
I would check with the Mfr first to see if there devices are changeable in this regard. Possible they may not allow for this to be changed thus populates to the RBR change ability.
You can contact NG support and open a support ticket to let them know is best suggestion.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
Or file a bug report thru Orbi App.
@ netgear tag doesn't notify anyone FYI. Hasn't been accessed in years.
- tpgnavy85Mar 18, 2024Tutor
Web UI is where I have been trying to change any attributes, to no avail. 2 different browsers from different platforms, and neither can change the attributes going into the Web UI for the router.
I will log an issue with Netgear as well, wasn't sure if they have engineers monitoring this community and may want to weigh in.
Thank you, tpgnavy85
- FURRYe38Mar 18, 2024Guru - Experienced User
Check with the Mfr of that device as well. Possible they may not allow a change or the router is seeing that itself can't change it. Or could be a bug. Keep us posted.