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Forum Discussion
NewRouterWhoDis
Sep 24, 2020Tutor
Push Notification verification method not working - E-mail inaccesible
When I attempt to log into the Orbi app it says it doesn't recognize the device. The push notification to the device doesn't work and the alternative e-mail verification method points to an e-mail that is no longer accessible. How do I change the e-mail address? When I log into netgear.com and go to manage profile, it shows my current e-mail but the app still points to the old e-mail address.
2 Replies
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- Christian_RNETGEAR Employee Retired
Hi NewRouterWhoDis,
May you send me a private message with both your email addresses for us to check.
Thanks,Christian
- iodionioInitiateI am having exactly the same problem. Can you help!