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Forum Discussion
BrooklynOrbi
Mar 06, 2020Aspirant
RB50 "No Connected Device Found"??
I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...
simonmann
May 19, 2020Guide
I also saw no devices listed in the iOS app and resolved the issue by manually upgrading the firmware on the router and satellite to v2.5.1.16 via orbilogin.com. There are two different firmware zip files to download from Netgear support.
Bizarrely the latest iOS app (2.5.1.2) doesn’t seem to know this latest firmware update exists, so you have to use orbilogin.com to get the update done.
Good luck.
Bizarrely the latest iOS app (2.5.1.2) doesn’t seem to know this latest firmware update exists, so you have to use orbilogin.com to get the update done.
Good luck.
- NezmoMay 19, 2020Aspirant
Thank you. That has indeed resolved it.
Per the Release Notes:
Bug Fixes:
- Fixes the attached device list incomplete issue
- SLK-PurdueMay 19, 2020Luminary
NOT FIXED!! Fails with latest app and 2.5.1.16 firmware.
Scott
Nezmo wrote:Thank you. That has indeed resolved it.
Per the Release Notes:
Bug Fixes:
- Fixes the attached device list incomplete issue
- Christian_RMay 21, 2020NETGEAR Employee Retired
May you provide us with the current app version you have installed on your mobile device (iOS or Android)
Christian