NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Mar 06, 2020

RB50 "No Connected Device Found"??

I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...

Aspirant

May 19, 2020

Thank you. That has indeed resolved it.

Per the Release Notes:

Bug Fixes:

Fixes the attached device list incomplete issue

Luminary

May 19, 2020

NOT FIXED!! Fails with latest app and 2.5.1.16 firmware.

Scott

Nezmo wrote:
Thank you. That has indeed resolved it.

Per the Release Notes:

Bug Fixes:
Fixes the attached device list incomplete issue

Christian_R
NETGEAR Employee Retired
May 21, 2020
SLK-Purdue,

May you provide us with the current app version you have installed on your mobile device (iOS or Android)

Christian
- SLK-Purdue
  Luminary
  May 21, 2020
  2.5.1.2 but pretty sure it is not an app issue. SOAP data from FW 16 is the problem.
  
  Christian_R wrote:
  SLK-Purdue,
  
  May you provide us with the current app version you have installed on your mobile device (iOS or Android)
  
  Christian
  - Christian_R
    NETGEAR Employee Retired
    May 22, 2020
    Hi SLK-Purdue,
    
    We recently released Orbi app version 2.5.2.1. May you reinstall the app and let us know how it turns out.
    
    Christian
- simonmann
  Guide
  May 21, 2020
  The iOS app version I’m using is v2.5.1.2
  Sorry to hear if anyone else is still having difficulties with the device listings, having updated the firmware to v2.5.1.16 on both router and satellite, but I’m still not seeing any issues, since my post above, having updated the firmware.