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Forum Discussion

BrooklynOrbi's avatar
BrooklynOrbi
Aspirant
Mar 06, 2020

RB50 "No Connected Device Found"??

I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...
SLK-Purdue's avatar
SLK-Purdue
Luminary
May 21, 2020

2.5.1.2 but pretty sure it is not an app issue. SOAP data from FW 16 is the problem. 

Christian_R wrote:

SLK-Purdue,

 

May you provide us with the current app version you have installed on your mobile device (iOS or Android)

 

Christian 

 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 22, 2020

Hi SLK-Purdue, 

 

We recently released Orbi app version 2.5.2.1. May you reinstall the app and let us know how it turns out. 

 

Christian 

  • SLK-Purdue's avatar
    SLK-Purdue
    Luminary
    May 22, 2020

    Will do and let you know.

    Thanks,

    Scott

     

    Christian_R wrote:

    Hi SLK-Purdue, 

     

    We recently released Orbi app version 2.5.2.1. May you reinstall the app and let us know how it turns out. 

     

    Christian