Forum Discussion

Aspirant

Mar 06, 2020

RB50 "No Connected Device Found"??

I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...

Christian_R

NETGEAR Employee Retired

Mar 11, 2020

Hello BrooklynOrbi,

I would recommend performing a factory reset on the Orbi units and running through the setup assistant. May you also let us know the current version your Orbi units are on along with the current app version and if it's iOS or Android.

Thanks,

Christian

Ebrimasonko114

Aspirant

Jan 10, 2021

Hi, I have been having this problem for about 5 months now I couldn’t see the devices connected to my Orbi router I have factory set but still now the same problem, can you please help me?

Sundreamer
Star
Jan 10, 2021
Update manually router and satellite

Go on the firmware page of netgear don’t use autoupdate