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Forum Discussion
rb750
I am trying to change my billing address on the netgear website and/or app and it will not allow me to change my billing address or add a payment method or anything else. I had a case open for this and netgear support never resolved it and basically closed the case without any resolution. I wish to buy something but I cannot as it will not allow me to update my billing address. Is it easier to just get a new account, rather than try to deal with netgear support, which in my experience is probably the worst in the industry?
1 Reply
I'd agree dealing with support can be tiresome.
Its kind of up to you what you'd prefer to do. Take the time with support or just start a new account with a different email.
That's more of a preference.
