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River1's avatar
River1
Aspirant
Jun 23, 2019
Solved

Rbk20

For some reason I am able to create my profile at the Orbi app. But can’t get to the setup screen that allows me to create password and etc. I arrive at the screen with the user name admin. The passwo...
  • Blanca_O's avatar
    Blanca_O
    Jun 24, 2019

    Hi River1

     

    Welcome to NETGEAR Community! 

     

    Can you access the router settings via browser (orbilogin.com) 

     

    Please ensure that the password you created meet the requirement as follows: 

    - No more than two like continuous characters
    - 1 Upper Case
    - 1 Lower Case
    - 1 Number
    - 1 Special Character 

     

     

    Regards, 
    Blanca 
    Community Team

     

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 24, 2019

Hi River1

 

Welcome to NETGEAR Community! 

 

Can you access the router settings via browser (orbilogin.com) 

 

Please ensure that the password you created meet the requirement as follows: 

- No more than two like continuous characters
- 1 Upper Case
- 1 Lower Case
- 1 Number
- 1 Special Character 

 

 

Regards, 
Blanca 
Community Team