NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK23 UNABLE TO ACCESS APP WITH ADMIN INFO
I'm more fustrated than I was two days ago. Couldn't log into the app when "Admin" was the default and I used the correct password (wrote it down when I created it). Then I receive an email from yo...
Hello T-E-R,
May you factory reset the Orbi units by pressing down on the reset button for 15+ seconds. A successful factory reset should prompt you to run through the setup assistant again. You may run through the setup assistant using the Orbi app or web browser. Please use the default credentials to login when going through the setup assistant.
Username: admin
Password: password
Let us know how it turns out,
Christian