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Forum Discussion
Solved
RBK50V and Orbi app
I have opened an email case, but I thought I would post here as well. The Orbi app generates an error when I try to access the Voice satellite: "Something went wrong. Please try again." I have: -Res...
- Christian, thanks so much for your interest and response. I rebooted the satellite a second time and that seemed to resolve the problem. The satellite connected after the reboot.
Hello Ronaldv55,
Welcome to the community! May you try performing a factory reset on the RBK50V by holding down on the reset button for 15+ seconds. Furthermore, have you been able to get in contact with support yet regarding your case?
Regards,
Christian
Christian, thanks so much for your interest and response. I rebooted the satellite a second time and that seemed to resolve the problem. The satellite connected after the reboot.