NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rbk853 series and Orbi App Anywhere Access not working
I shelled out $1260 at bestbuy for my 3 pack Orbi rbk853 series and the 4 year service warranty from bestbuy back in November, and the everywhere access did not work on the brand new Orbi. I contact...
Ghostchele wrote:
I shelled out $1260 at Best Buy for my 3 pack Orbi rbk853 series and the 4 year service warranty from Best Buy back in November,
What exactly is this "service warranty"? I've looked on the Best Buy web site and not been successful in finding what that is.
(Maybe it provides return rights in addition to the "30 day no questions, we'll take anything back"?
As "just one of the guys", I have no inside information about what Netgear is (or isn't) doing. If being able to manage the system remotely is a serious need, there is a solution: Enable OpenVPN on the router and use an OpenVPN client to connect to the Orbi web browser interface remotely. There are OpenVPN clients for Windows, Mac, Linux, Android, and iOS (i.e. "everything")
This is not a trivial thing to set up, but it works. The Netgear Knowledge base has articles describing the process:
https://kb.netgear.com/31487/How-do-I-use-VPN-service-on-my-Orbi-system-with-my-Windows-client
p.s. Forgot to mention that OpenVPN provides access to all the amazing things the web browser interface does, but (duh) does not have anything to do with features unique to the 'app', such as Armor or Parental Controls. If those are what you need, then no sense in messing with OpenVPN.