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Forum Discussion
mello5555
Aug 07, 2019Follower
RBR20 cant download anything and orbi app is not working
Cant download anything, cant log into orbi app anymore not working and i cant reset my password because the admin and password will not work and it keeps saying my answer to my security questioins ar...
plemans
Aug 07, 2019Guru - Experienced User
If you can't log into the router at all because its saying your login and password aren't correct and your security questions aren't correct, it might be time to reset it.
You can always try the defaults (login admin, password is password). If these don't work and yours don't work, something must have gotten corrupted. Again, try resetting back to factory (hold reset for 7-10 seconds) if this is the case.