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Forum Discussion
mish-miner
Jul 25, 2022Aspirant
RBR20
Is anyone having issues with the ORBI app when trying to connect to an RBR20 Orbi router? Keeps telling me I am offline when I am on anywhere connect and now local. I have rebooted the router and m...
FURRYe38
Jul 26, 2022Guru - Experienced User
mish-miner
Jul 26, 2022Aspirant
Yes I did that yesterday when I was trying to find out if others were having issues. Thank you for reaching out.
- CrimpOnJul 26, 2022Guru - Experienced User
It is often useful to know which platform the Orbi app is running on. (Apple or Android?)
- mish-minerJul 26, 2022Aspirant
Android. I am a total ludite when it comes to these technical issues and gadgets. I had to get someone to come in and setup the Orbi system because I couldn't get it to work when I tried. I don't really understand how the router and the SIP modem 'talk to each other' and am generally to scared to even reboot the system in case I lose connection.