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obroudy's avatar
obroudy
Follower
Apr 25, 2020

RBR40: Can log in to control panel via web but not IOS

Hi. Problem. I just downloaded the Orbi app and tried to log into my RBR40 router via IOS but keep getting a 'Login failed. Please re-enter the correct admin password for your NETGEAR router.' message.

 

I am able to log into the router via Firefox without a problem. Only other clue: I just updated my firmware to V2.3.5.32.

 

I have tried using 'password' as a password. Tried leaving it blank. Tried deleting the app and re-installing.

 

Please help!

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 28, 2020

    Hello obroudy, 

     

    May you install the app on another mobile device and see if you're able to login.

     

    Thanks,

    Christian