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Forum Discussion
RBR40 Error while checking firmware
After updating my Netgear Orbi RBR40, with satellite model RBW30, to the new firmware, the Netgear app now times out while checking for new firmware. I'm not sure, but it seems there's an issue with t...
Hi Neriko1,
I understand that you are having issues with the Orbi App timing out while checking for new firmware. Please ensure that you are using the newly released updated Orbi App.
If you are unsure of your app version please navigate your App store (iPhone) or Google Play store (Andriod) and then search for the Orbi App. If the Orbi app is not up-to-date you will see an upgrade option for the Orbi App.
Please inform us if you experience any issues with the updated application!
Best,
Kevin
Community Team
Hello Kevin
On the orbi app , I keep getting an error saying"There was a problem checking firmware update". I decided to try and update manually on my PC from netgear website. When I downloaded the relevant rbr40 files (version 2.7.4.24) and tried to unpack the zip files, I get a message saying "The disc image file is corrupted". Clearly the software is faulty and needs to be fixed ASAP!
Regards Roland