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missin44's avatar
missin44
Aspirant
Apr 03, 2020

RBR50 - Admin Password login - Reset - now can't login?

This moring I did an Admin password reset for my RBR50 following the guidlines set by Netgear. All went well until I tried to log back on using the Orbi app on my phone. I get message: Login Failed. Please re-enter the correct admin password for your Netgear router.

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello missin44,

     

    Welcome to the community! Would you mind telling me if you performed a reset by pressing down on the small reset button using a pin.

     

    Thanks,

    Christian 

    • missin44's avatar
      missin44
      Aspirant

      Not sure what the problem was, I tried logging in a couple days later and had no problem.

      • Bjelajac's avatar
        Bjelajac
        Aspirant

        RBR50 Orbi AC3000 Tri-band Wifi Router

        Router Firmware Version V2.3.5.30