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RBR50 router not found in orbi app
Orbi app shows Router not found and will not connect. I'm able to access via orbilogin on browser and I'm able to use the app through any where access but the app will not connect locally? I'm d...
Turn off iCloud private relay beta.
Turn off iCloud private relay beta.
Hi,
Any suggestion(s) for those of us with an Android phone?
I'm experiencing same issue: Orbi app won't connect even though my device (Note 20 Ultra) is connected to my Orbi Wifi. Huh, read that out loud..."Orbi app telling me it can't connect because I'm not connected to my Orbi Wifi, yet I am indeed connected to my Orbi Wifi"...sooo an app is calling me a liar! That's just lovely.
I've reviewed the various threads & tried all the suggestions but no dice. Haven't done a factory reset, yet. Thought I'd pose my similar conundrum to the Netgear community & if I'm lucky, someone far wiser than I will have a new simple solution for Android users (like mgoblue01's previous post: iOS turn off iCloud private relay).
Thanks in advance input!!
Any suggestion(s) for those of us with an Android phone?
I'm experiencing same issue: Orbi app won't connect even though my device (Note 20 Ultra) is connected to my Orbi Wifi. Huh, read that out loud..."Orbi app telling me it can't connect because I'm not connected to my Orbi Wifi, yet I am indeed connected to my Orbi Wifi"...sooo an app is calling me a liar! That's just lovely.
I've reviewed the various threads & tried all the suggestions but no dice. Haven't done a factory reset, yet. Thought I'd pose my similar conundrum to the Netgear community & if I'm lucky, someone far wiser than I will have a new simple solution for Android users (like mgoblue01's previous post: iOS turn off iCloud private relay).
Thanks in advance input!!
This situation has nothing to do with what sort of phone is using the Orbi app. (Apple or Android).
Rather, this firmware update has incapacitated both the smartphone (app) and the web interface of the Orbi router.
Customers are faced with two solutions:
- Those who are willing to 'lose everything', do a Factory Reset, and configure their systems from scratch can have everything "back to normal" (after the process).
- Customers who are not willing to go through this ordeal are left waiting for Netgear to somehow "fix things". No one know (a) if they will, or (b) when it might happen.
Not what anyone would want, but.....
- Thank you all for your replies. Although the issue isn't resolved, it's at least nice to know the root cause is a NG-created issue and not my incompetence (this time, haha!).
The frequent headaches caused by Netgear over the past ~ 1 yr have me seriously reconsidering whether I should seek new product solutions from NG's competitors...
- I don’t know anything about Android tbh, but iCloud private relay is a double encrypted vpn-like service that hides an iPhone’s IP address from even the phone it is on. As a result, the Orbi app, when doing its authentication in the app, can’t recognize the iPhone as part of the Orbi network. When I had this problem, the app showed my satellite as online but the RBR as inaccessible.
Maybe you are using some VPN/IP hiding service on your phone as well? I don’t know what it would be, but it would help define my research.
Good luck. I am also having an Android phone and it stopped working though phone is connected to Orbi network. Need to have a fix from Netgear for Android 12 OS.
The current fiasco is not related to Apple or Android. There is an issue in the router firmware itself that showed up after an automatic update.
If the same firmware is 'factory reset' and the router reconfigured, then the issue disappears. Absolutely nutso.
Considering the uproar on the internet, one would expect Netgear is working frantically to create and test new firmware.
Until then, users who must have access to the Orbi app, have only one option: factory reset.
