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Forum Discussion
DugRock
Aug 09, 2020Initiate
RBR50 verification methods email change
I'm trying to use my iPhone Netgear app, I've entered my correct account email address & password, and then it takes me to the Verification Methods screen where it gives me two options: SMS MESSAGE ...
FURRYe38
Aug 10, 2020Guru - Experienced User
Orbi App Forum:
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
DugRock wrote:I'm trying to use my iPhone Netgear app, I've entered my correct account email address & password, and then it takes me to the Verification Methods screen where it gives me two options: SMS MESSAGE and EMAIL ADDRESS. I've tried numerous times for the text option because the listed email address is an old work email address which I no longer have access to since I don't work at this company.
How do I change this verification email address since text messages have not been going through for me verify? Is there something that I need to change to allow for text messages to be sent in my Netgear Account profile? Please let me know and thank you.