NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
StevieDo
Feb 19, 2023Guide
RBR750 orbi Android App no Network Map
I upgraded my Galaxy S22 to Android 13 One UI Version 5.1. Now the orbi app does not display the Network Map.
- Apr 21, 2023
Version 2.25.1.2851 has fixed the issue.
iyang
Feb 22, 2023NETGEAR Expert
Hi StevieDo ,
What's ios App FW version?
What's RBR750 FW version ?
What's function do you enable ?
Thanks.
StevieDo
Feb 22, 2023Guide
I don't have ios, I have Android One UI 5.1, which the latest update is when this happened.
Orbi App version 2.23.0.2673
RBR750 version 4.6.14.3
Function Enabled...it is a router and satellite
- StevieDoFeb 25, 2023Guide
By the way, I have discovered that if you leave the Network Map page open, eventually after a few minutes, the Map appears.
- TeddyMixFeb 27, 2023Initiate
Hello,
Same problem here, since a few days, with my RBK352 system and the Orbi Android application (Google Pixel 7 Pro / Android 13).
Now, without any reason, the network map becomes empty like the screenshot above. I have to quit and re-click the button several times to display it.
I tried all actions: clear the data from the app, delete and reinstall the app, restart the Orbi router/satellite. The problem is still there.
App version: 2.23.0.2673
Firmware version: v4.4.1.29_3.10.80- StevieDoFeb 27, 2023Guide
Thanks for confirming the issue. Today's update to Orbi App version 2.24.0.2733 does not fix the problem.