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Forum Discussion
miketheknight20
May 06, 2022Apprentice
RBR750 Shows Offline After FW Update
I just updated the FW on my RBR750, and now I am unable to access the orbi via the app, or by IP (192.168.5.1). I have deleted and re-installed and logged back into the app, still unable to conne...
- May 31, 2022NG must have pushed the update to me. I can now access everything via the browser. App just spins when I put in the password in and I assume times out, but I may need to delete and reinstall. But that will be a tomorrow project.
Just excited that I got a win!
FURRYe38
May 09, 2022Guru - Experienced User
Try a 30/30/30 reset:
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With the router plugged in and powered on, depress the reset button for 30 seconds. This button is usually a tiny dot recessed into the back of the router. You may need a jeweler's screwdriver or a bent paperclip to access it.
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While still holding down the button, unplug the router from its power source for another 30 seconds.
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With the reset button still held down, turn the power back on and hold for another 30 seconds.
Soloman
May 09, 2022Star
I basically came to this same conclusion of hard resetting the device after the last software update and redoing my SSID setup up. Quite frustrating since this is difficult to do when you are not present to accomplish the requires steps. Is there anyway that Netgear can make the software updates optional so that they don’t brick the system with sporadic software updates? Yes - I could fix it, but needed to be onsite to go through the steps….