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Sasuke_orbi's avatar
Sasuke_orbi
Follower
Feb 05, 2023

RBR750 unable to access via app

Hey community, I know this is an old issue at this point, but I still have been unable to connect to my orbi via wifi/orbi app even after multiple power cycles and resets. I was hoping it would eventually get a patch pushed and be fixed automatically but that is not the case and I am tired of not being able to access/manage my device.

Are there any steps to fix the issue that folks know of? Similar to this issue previously discussed -https://www.reddit.com/r/orbi/comments/uwhgcp/netgear_is_rolling_out_a_fix_for_an_issue/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

2 Replies


  • Sasuke_orbi wrote:
    .....I still have been unable to connect to my orbi via wifi/orbi app even after multiple power cycles and resets.

    Which app? iOS?

     

    What happens when you try to connect?

     

  • Can you not access the RBRs web page at 192.168.1.1 using a wired PC and any web browser after pressing the Reset button for 15 seconds then release? I would disconnect the RBR from the ISP modem/ONT before you do this. 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

     

    That issue has been long fixed reported in that reddit. 


    Sasuke_orbi wrote:
    Hey community, I know this is an old issue at this point, but I still have been unable to connect to my orbi via wifi/orbi app even after multiple power cycles and resets. I was hoping it would eventually get a patch pushed and be fixed automatically but that is not the case and I am tired of not being able to access/manage my device.

    Are there any steps to fix the issue that folks know of? Similar to this issue previously discussed -https://www.reddit.com/r/orbi/comments/uwhgcp/netgear_is_rolling_out_a_fix_for_an_issue/?utm_source=share&utm_medium=ios_app&utm_name=iossmf