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Solved
RBR750 unable to connect to router
Hello and Help, my app on both my iPhone and iPad has this message “Unable to connect to router.” I,ve rebooted both the router and the Apple devices as indicated by both mfg. All on my Wi-Fi devices...
Hello All,
If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.
Thank you Netgear, greatly appreciated.
Signing off and thank you to all that took part in this post.
Wayne
Same exact problem. Internet is working fine but the app and login says I'm not connected to wifi. Sounds like a Netgear problem?
I have the exact same issue on my iPad mini. No 'private address' on my Wi-Fi, and no "Private Relay" on my iCloud to turn off. Did not update my iOS on iPad since last use. Tried to reboot my modem and router/satellites. None of it helped. Don't know what to do next. Internet connects fine, but cannot manage my network on the Orbi App.
WTFO Netgear, it appears there are lots of us who have exhausted/duplicated our troubleshooting on this identical issue. Someone needs to step up to the plate and resolve this... I don't know about anyone else but it's bad enough to continually have to insure my security is secure adding this issue to the mix just increased my stress irt security. After all one of if not the main reason I purchased this Orbi router was based on its security features; not being to connect to the router via the app I have not way to determine what's happening.