NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

antipatico's avatar
antipatico
Star
May 08, 2022
Solved

RBR750 unable to connect to router

Hello and Help, my app on both my iPhone and iPad has this message “Unable to connect to router.” I,ve rebooted both the router and the Apple devices as indicated by both mfg. All on my Wi-Fi devices...
  • antipatico's avatar
    antipatico
    May 26, 2022

    Hello All,

    If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.

    Thank you Netgear, greatly appreciated.

    Signing off and thank you to all that took part in this post.

    Wayne

Mfgusella's avatar
Mfgusella
Initiate
May 09, 2022
Is this happening with everyone starting today? Was there a firmware update that was pushed?
  • wreck99's avatar
    wreck99
    Tutor
    May 09, 2022

    I am also just now having this same problem as of today 5/8/22 Mother's Day.  Was there a firmware push or something?  Every device in the house is working as it should but I cannot manage the Orbi router in the app.  I also cannot connect to it via wired PC 192.168.1.1 in browser.  In the app, it says could not connect to router.