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Solved
RBR750 unable to connect to router
Hello and Help, my app on both my iPhone and iPad has this message “Unable to connect to router.” I,ve rebooted both the router and the Apple devices as indicated by both mfg. All on my Wi-Fi devices...
Hello All,
If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.
Thank you Netgear, greatly appreciated.
Signing off and thank you to all that took part in this post.
Wayne
My Orbi login bombed out today (05/08/2022) as well. I have an Android w/o zero updates recently. I can't log into it via the browser on my desktop nor the app on my phone.
Did NetGear push out an update today or recently that might have caused this? I can't log in to check to see if it was updated obviously.
E
Ouch... Confirmed with Netgear that is was a firmware update to the latest version and the ONLY way to fix it is a 30/30/30 factory reset.
- What’s a 30/30/30 reset?
30/30/30 reset! Both of my apps are frozen in a loop: iPhone on firmware update and iPad detecting product. This is totally irresponsible of NETGEAR. They pushed a firmware update which caused this fiasco, they certainly can push another firmware update to correct it.
Try the 30/30/30 reset and then setup from scratch using a wired PC and web browser at HTTP and 192.168.1.1
antipatico wrote:
30/30/30 reset! Both of my apps are frozen in a loop: iPhone on firmware update and iPad detecting product. This is totally irresponsible of NETGEAR. They pushed a firmware update which caused this fiasco, they certainly can push another firmware update to correct it.
