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Solved
RBR750 unable to connect to router
Hello and Help, my app on both my iPhone and iPad has this message “Unable to connect to router.” I,ve rebooted both the router and the Apple devices as indicated by both mfg. All on my Wi-Fi devices...
Hello All,
If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.
Thank you Netgear, greatly appreciated.
Signing off and thank you to all that took part in this post.
Wayne
Ouch... Confirmed with Netgear that is was a firmware update to the latest version and the ONLY way to fix it is a 30/30/30 factory reset.
What’s a 30/30/30 reset?
30/30/30 reset! Both of my apps are frozen in a loop: iPhone on firmware update and iPad detecting product. This is totally irresponsible of NETGEAR. They pushed a firmware update which caused this fiasco, they certainly can push another firmware update to correct it.
Try the 30/30/30 reset and then setup from scratch using a wired PC and web browser at HTTP and 192.168.1.1
antipatico wrote:
30/30/30 reset! Both of my apps are frozen in a loop: iPhone on firmware update and iPad detecting product. This is totally irresponsible of NETGEAR. They pushed a firmware update which caused this fiasco, they certainly can push another firmware update to correct it.
Bought this router for ease of use. Thought it was a plug and play set up. What is 30/30/30???
I got back from vacation and was getting lower than normal speeds, open the orbi app and cannot connect.
Is this something they will fix with a firmware update?
Are their clear instructions somewhere showing how to update factory reset to 30-30-30 without going through the app?
Thanks!
