RBR750 unable to connect to router

That's what MasakiKoi stated on 12, May. There has been a lot of people on this post who have completed the 30/30/30 reset on their router with success I might add with reconnecting their app with their router. I tend for, principle sake, want to hold Netgear's feet to the fire to repair the broken connection with an update since they caused it. All of the other electronic manufactures, at lest the ones I associate with, send out updates immediately or soon after they realize they sent an malicious update which caused a problem. Why should Netgear get off the hook by saying we need to cleanup their mistake by doing a 30/30/30 reset to resolve the issue... Some of us value and manage our time as it is associated to $$$. Now if Netgear would comp all of those who conducted a 30/30/30 rest with an additional year of their Netgear Armor program I would be willing to conduct the 30/30/30.