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Forum Discussion
antipatico
May 08, 2022Star
RBR750 unable to connect to router
Hello and Help, my app on both my iPhone and iPad has this message “Unable to connect to router.” I,ve rebooted both the router and the Apple devices as indicated by both mfg. All on my Wi-Fi devices...
- May 26, 2022
Hello All,
If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.
Thank you Netgear, greatly appreciated.
Signing off and thank you to all that took part in this post.
Wayne
antipatico
May 26, 2022Star
Hello All,
If you haven't noticed, the REPAIR has been completed by Netgear. This morning (26, May) my iPhone and iPad Orbi app was able to login and started communication with my router.
Thank you Netgear, greatly appreciated.
Signing off and thank you to all that took part in this post.
Wayne
Bubble_bobble
May 29, 2022Guide
Still doesn’t work for me. Is there something you had to do to get said “repair”? This whole thing is pretty disappointing considering how expensive this router & satellite were…
- daxcrossMay 30, 2022InitiateI am having the same issue. Local network is enabled for my Orbi app, and the phone is on WiFi, which is working well. But the Orbi app can’t find the router. Frustrating
- FURRYe38May 30, 2022Guru - Experienced User
For Apple iOS users, try these:
- jbagJun 04, 2022Aspirant
Suddenly, I can connect to the router via the app. I still cannot connect through a web interface from my laptop.
The app updated several days ago, but I tried to get in after the update and it didn't work. I tried again a few hours ago and again, didn't work.
Now it does. I may reset anyway as I am seeing seventy devices connected to the router, with multiple duplicates. I certainly do not have 11 iPhones :-).
I also show no devices connected to the satellite. that is in my son's room and all his devices should at least be connected to that.
Not perfect, but getting there....
- jbagJun 04, 2022Aspirant
upon rebooting the router, i can now also access the router from my laptop. all seems fine at this time.
thank you!
- FURRYe38Jun 04, 2022Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
jbag wrote:
upon rebooting the router, i can now also access the router from my laptop. all seems fine at this time.
thank you!