NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ClickClack's avatar
ClickClack
Aspirant
Sep 25, 2024

RBR760: Orbi app (and Armor) show ZERO connected devices

I have the Netgear RBR760 Mesh WiFi 6 router and two satellites. Today, the Orbi app on my iPhone showed an alert saying that the Armor app had been protecting my network and devices, and urging me t...
kans's avatar
kans
Guide
Oct 07, 2024

Yup, I'm having the same issue as well.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 07, 2024

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message


Try a different mobile device. 

 

I'd open a support ticket with NG and make contact with them.

Or submit a bug report: 

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

kans wrote:

Yup, I'm having the same issue as well.