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Forum Discussion
ClickClack
Sep 25, 2024Aspirant
RBR760: Orbi app (and Armor) show ZERO connected devices
I have the Netgear RBR760 Mesh WiFi 6 router and two satellites. Today, the Orbi app on my iPhone showed an alert saying that the Armor app had been protecting my network and devices, and urging me t...
ClickClack
Oct 07, 2024Aspirant
Thanks for your reply (both of them actually).
(1) I do not have a MAC Address randomizer. I do not even know what one is, or why/when someone might want to use one.
(2) I already have tried checking the Orbi app on a different device. I get the same results (zero devices being protected) on both my iPhone and my iPad tablet.
(3) I will attempt to submit a bug report, including the same screen capture of the error message that I am attaching here.
kans
Oct 07, 2024Guide
I swear I've tried everything including resetting my Orbi 760, which is PITA (and no one should deal with this resetting the router route), and still nothing.
- ClickClackOct 07, 2024Aspirant
Indeed! I agree completely. Today I rebooted our Orbi router twice (once by unplugging it, and once by selecting the Reboot option in the app's settings), but the same problem persists without any change. In the past, I could see a list of the connected devices, yet now the app shows devices are connected, but then fails to list any of them.
- ClickClackOct 07, 2024Aspirant
Oops, sorry for the typo: Obviously I meant to type that the Orbi app shows DEVICES are connected, but then fails to list any of them. I just edited the text of that reply to correct the error.