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Forum Discussion
Abu_Shahd
Jul 25, 2022Tutor
RBR850 network mapping error
Hi I have my RBR850 system consist of 1router +2 satellites. One satellite is located in the same floor with router and connected wirelessly,I called it my room.the 2nd satellite is located...
Abu_Shahd
Jul 26, 2022Tutor
In my case it was showing both satellites correctly then after I moved 2nd satellite to my office and connected it with wire it disappeared from app as shown above while it is still working in actual.
ekhalil
Jul 26, 2022Master
Does the web interface show the same status as the app?
I don't see the screenshots that you posted. I think that an administrator needs to approve pictures before they show up.
Can you please send share those screenshots as attachements (not pictures). 🙂
- Abu_ShahdJul 26, 2022Tutor
the web interface show the same status as the app
- ekhalilJul 26, 2022MasterSometime a while ago there was an issue when you sync a satellite wirelessly first then you connect it with cable, that somehow produced IP loops and caused issues.
I recommend you to do the following:
1. click on “disconnect” beside the bad satellite on the web GUI
2. Use a pin to press the reset on the satellite until the power LED flashes to reset the satellite.
3. Connect the cable and press the sync buttons both on the router and the satellite.