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Forum Discussion
RBR850 "Unable to connect to router" message
I have the RBR850 Router (and two satellites). I am connected to all of them via wifi. My orbi app shows that several of my devices are connected directly to the router. Yet I keep getting a me...
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bizbeer wrote:
I have the RBR850 Router (and two satellites). I am connected to all of them via wifi. My orbi app shows that several of my devices are connected directly to the router. Yet I keep getting a message on the app that says "Unable to connect to router".
Same goes for directly logging into the web portal for Orbi, but I can't even get beyond the login screen. I tried some of the recommended steps: Rebooted router, cleared cache on browser. Cannot login to router even with direct cable connection and ip address. Any thoughts?
Thanks for the tip. I tried turning both off and then reconnecting to the wifi. The connection works fine. The app still will not work. I paid to get netgear support. The chat person told me that they are having scads of problems with the app and are working for a fix. I called in and they said the hold time is long, would you like to be called back at my number. They called back in 10 minutes to tell me to call back in a half hour. What a bunch of losers.