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Forum Discussion
AlohaBill77
Oct 27, 2020Follower
RBR852 - Web interface and Orbi iOS app v 2.6.6.3 don't show same thing, manual setting won't stick
Router and Satellite Firmware Version V3.2.16.6_1.4.4. Orbi iOS app v 2.6.6.3
Both show (for instance) 12 devices, but the info for several devices is different in each place. For instance, three devices show "Network-Generic" via browser to the router, but "IoT" on the app. Also, me Ring Video Doorbell shows up with the right model number, but "IoT" on the app and "network-generic" via web browser to the router. Manually setting the device type to "doorbell" on either the app or web interface doesn't "stick" - it resets within a minute or so to whatever it was. This seems like the basics to me - both methods should read exactly the same, and manually setting either one should quickly be reflected on the other, AND IT SHOULD STAY THAT WAY. I understand that the software might initially mis-read a device, but once you manually correct it, there's no excuse for it to change itself back.
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