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RBRE960 anywhere access broken
My RBRE960 has randomly lost anywhere access via app/iOS 16 it connects locally ok, no lights on the RBRE indicating everything working normally and my smart device connects to the internet locally v...
So I had to factory reset to get everything back working again, and this time in the web interface I disabled auto-updates, that can be the only explanation about why the router and 3 satellites became defunct.
Really poor from Netgear tbh you wonder whether they test these things in their labs, I was not impressed with the support as had nobody call me back!
I did notice one of the satellites which connects wirelessly to another satellite before it connects wirelessly to the router that in the "details" tab of the Orbi app it was connecting at 2.4Ghz where as the other 2 satellites we're both at 5Ghz, anyone know why that is?
How many times should I mention this, the 5G HUB is not blocking anything!!!!
It was working perfectly for months.
You don't answer the question about Orbi and Netgear secure cloud tcp port number for comms.
The communication happens per below if your unsure:
Client/Orbi App ------ internet ---- Netgear Secure cloud --- Public IP 5G HUB ----- DHCP assigned IP to RBRE960
Outbound internet from RBRE960 is fine and anywhere access is toggled green
Inbound is broken because potentially some issue there in Netgear secure cloud
Hopefully the forum moderator can help you out then.
Good luck.