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uk_orbi's avatar
uk_orbi
Aspirant
Nov 21, 2022
Solved

RBRE960 anywhere access broken

My RBRE960 has randomly lost anywhere access via app/iOS 16 it connects locally ok, no lights on the RBRE indicating everything working normally and my smart device connects to the internet locally v...
  • uk_orbi's avatar
    uk_orbi
    Nov 25, 2022

    So I had to factory reset to get everything back working again, and this time in the web interface I disabled auto-updates, that can be the only explanation about why the router and 3 satellites became defunct.

     

    Really poor from Netgear tbh you wonder whether they test these things in their labs, I was not impressed with the support as had nobody call me back!

     

    I did notice one of the satellites which connects wirelessly to another satellite before it connects wirelessly to the router that in the "details" tab of the Orbi app it was connecting at 2.4Ghz where as the other 2 satellites we're both at 5Ghz, anyone know why that is?